Shipping Policy

Last updated: October 6, 2026

At iKart.pk, we are committed to delivering your orders safely and as quickly as possible. Please review the following Shipping Policy before placing your order.

1. Order Processing

Orders are usually processed and dispatched within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, or periods of high order volume, processing times may be slightly longer.

2. Delivery Time

Once your order has been dispatched, delivery usually takes approximately:

3–7 business days depending on your location and the courier service.

Delivery times are estimates and are not guaranteed. Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation.

From time to time, iKart.pk may offer free shipping promotions or other delivery offers. Such promotions may be subject to specific terms and conditions.

4. Delivery Areas

We currently deliver orders across Pakistan, subject to courier availability.

Delivery to remote or difficult-to-reach areas may take longer or may be subject to additional charges.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations.

For COD orders, the customer must pay the full order amount to the courier at the time of delivery.

Please ensure that someone is available at the provided delivery address to receive and pay for the order.

6. Order Tracking

Once your order has been dispatched, we may provide tracking information through SMS, WhatsApp, email, or other available communication methods.

Tracking information may take some time to become active after the shipment is handed over to the courier.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information, including:

• Full name

• Complete delivery address

• City

• Active phone number

• Any relevant address or delivery instructions

iKart.pk is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

Additional shipping charges may apply if an order needs to be re-dispatched due to an incorrect address or failed delivery caused by the customer.

8. Failed Delivery Attempts

If the courier is unable to deliver your order because the customer is unavailable, unreachable, refuses the package, or provides incorrect delivery information, the courier may return the package to us.

If you still wish to receive the order after it has been returned, additional shipping charges may apply.

9. Delayed Deliveries

Although we work with our delivery partners to ensure timely delivery, delays can sometimes occur due to circumstances beyond our control, including:

• Weather conditions

• Public holidays

• Courier delays

• High order volumes

• Road closures

• Natural disasters

• Security or operational issues

• Other unforeseen circumstances

In such cases, we will do our best to assist you and provide any available shipment information.

10. Damaged Packages

Please inspect your package when you receive it.

If your package appears severely damaged or the product inside is damaged, please contact us at connectikart@gmail.com as soon as possible.

For damaged, defective, or incorrect items, please refer to our Return & Refund Policy.

11. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at connectikart@gmail.com.

Cancellation may not be possible once an order has been processed or dispatched.

Orders that have already been dispatched may be subject to our Return & Refund Policy.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

iKart.pk
Email: connectikart@gmail.com
Website: iKart.pk